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Careers

Sales Support Specialist Apply Now

 

Our company

TEQ is a leader in the design and manufacturing of thermoformed devices and plastic packaging for the medical and pharmaceutical markets. TEQ is ideally suited to help medical device manufacturers meet the unique demands associated with medical packaging engineering, testing and validation, and supply chain optimization.

Summary

We are looking for a Sales Support Specialist to act as the first point of contact with existing customers, answer their questions and increase client satisfaction. You will contribute to building profitable, long-term relationships with our clients to reach our business objectives. You will utilize your time and prioritization management skills to maximize profitable volume growth. You will also spend the majority of time representing the commercial and medical sector with existing and potential product users. You will also be expected to assist other Account Managers in their sales activities as needed.

Job Duties and Responsibilities 
  1. Following up and qualifying leads from the website
  2. Qualify new clients and new clients within existing customers
  3. Contact clients to understand their requirements
  4. Provide after-sales support to retain customers
  5. Ensure prompt and accurate answers to clients’ questions
  6. Build strong client relationships, through regular communication
  7. Report on the status of accounts
  8. Suggest company products/services that maximize client satisfaction
  9. Communicate product and pricing details clearly
  10. Coordinate with Account Managers to create customized sales plans for key clients
  11. Promote new products/services to existing customers
  12. Coordinate with Account Managers and prepare any sales materials or presentation
Physical and Visual Activities/Demands:
  1. Standing, walking, bending, reaching, reading, writing and talking
Knowledge, Skills, and Abilities
  1. Excellent written and verbal communication skills
  2. PowerPoint presentation skills
  3. Meticulous attention to detail
  4. Experience with CRM software (e.g. Salesforce)
  5. Excellent organization skills
  6. Ability to resolve day-to day issues
  7. Ability to properly prioritize activities
  8. Knowledge of social media posting
Experience
  1. Excellent written and verbal communication skills
  2. PowerPoint presentation skills
  3. Meticulous attention to detail
  4. Experience with CRM software (e.g. Salesforce)
  5. Excellent organization skills
  6. Ability to resolve day-to day issues
  7. Ability to properly prioritize activities
  8. Knowledge of social media posting
Machines, Tools, and Equipment
  1. Computer, Fax/Printer, Telephone, Microsoft Office Products
Benefits

All full time TEQ employees enjoy a comprehensive benefits package which includes a choice between two conventional medical plans or an HSA.  In addition, you may choose group dental, 2 levels of vision coverage and supplemental life insurance. 

TEQ provides basic Group Life, Holidays, Vacation and Personal Days, generous 401k match, Health Club reimbursement, prescription safety glasses, safety shoe allowance, and tuition assistance.

If you are qualified and seeking the next step in your career, please click the Apply Now button at the top of the page. 

Paper applications are also accepted on site.

TEQ is an equal opportunity employer for veterans and disabled individuals.

TEQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@teqnow.com.  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Kim Tennison at 847.961.7302 or ktennison@teqnow.com. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.